Shipping conditions

We always do our best to get the deliveries to you as soon as possible! Before you order, please read our delivery conditions below.

1. Shipping fees

DHL: 3-5 working days. Free shipping from an order value of 60€.

DHL: 3-5 working days. Free shipping from an order value of 60€.

DHL: 3-5 working days. Free shipping from an order value of 60€.

DHL: 3-5 working days. Free shipping from an order value of 60€.

DHL: 3-5 working days. Free shipping from an order value of 60€.

DHL: 5-6 working days - Free Shipping from order value of 60€

Wrong store - get to the right store here.

Wrong store - get to the right store here.

Wrong store - get to the right store here.

2. Shipping information

Please remember that the shipping cost does not only include postage. Also transport insurance, shipping and handling are included in the shipping costs. If you have any questions or suggestions, please feel free to contact us at info@oak25.com.

It is also possible to have the order delivered to a pick-up station. To do so, simply enter your DHL customer number in the "Address addition" field when entering your address.

3. Delivery times

We will do everything we can to ensure that your OAK25 product arrives at your door as quickly as possible. If the items are in stock, your order will reach you on schedule within 2-3 business days.

If single items have a longer delivery time, your order will be shipped as soon as all items of your order are in stock. If you pay in advance by bank transfer, the delivery time depends on the receipt of payment on our reference account.

4. Refunds

Refunds are only possible within the return period* of 30 days. You can read our refund policy here. The statutory right of cancellation is not affected by this. All details about your legal right of withdrawal can be found in our refund policy.